Why was my payment declined?Updated 3 days ago

One common reason for a failed payment is closing the page too early after payment authentication. Please make sure you let the page load until you are redirected to our website.

If the payment authentication for your order unfortunately fails, you may have reached your payment limit, have insufficient funds, or the payer's identity filled in automatically may not match the one on the card.

In this case, you can choose another payment method from the list available (PayPal, bank transfer, etc.). You can also try another card or contact your bank.

• If you are unsure whether your order has been confirmed, go to "My account" and then "My orders".
• If your order status is "Cancelled", it has not been processed and you will not be charged.
• If the status is "Processing", your order has been paid for and registered.
• Finally, if the status is "Completed", your order has been shipped and will be with you shortly.

Any questions? Feel free to contact us via the contact form, we will be happy to help.