How do we ensure the quality of our products?Updated a day ago
First, we select our partners before any partnership begins, based on an in-depth audit.
Next, we approve prototypes through several versions of the product until the finish and quality match our customers' expectations and standards. And that's not all: we also agree with our manufacturing partners on the quality processes to be followed throughout production.
Our own quality inspectors also check the products throughout the manufacturing process and carry out a final inspection at the end of the production line.
Finally, our quality enthusiasts carry out random inspections of the goods in our warehouses before delivery.
Sometimes we fail to deliver certain products to the standard we set ourselves. When this happens, we welcome your feedback, which helps us put things right. We never take our customers' opinions lightly, and we are committed to constantly improving our products to make them ever more beautiful and durable.
If none of these answers your question, please contact us via the contact form.