How do I download my invoice?Updated 8 hours ago
Downloading your invoice couldn't be simpler: just follow these steps:
- Log in to your customer account on the Maison Pavane website.
- Go to the “My orders” section.
- Find the order you want the invoice for and click “View order”.
- In the “Invoice” tab, you will find your order details and can print your invoice as a PDF by clicking “Print invoice”.
- The invoice will be downloaded as a PDF to your computer or mobile device.
If your invoice does not appear in the “My orders” section, this may be for one of the following reasons:
- Your order is too recent and the invoice has not been generated yet. In this case, please wait a few days until the invoice is available.
- Your order has been cancelled. In this case, the invoice will not be available in the “My orders” section.
- There is a technical error on our website. In this case, please contact our Customer Service for help.
If your invoice contains errors, please contact our Customer Service for help. We are here to resolve any issue you may have with your invoice.