Are returns free?Updated 13 hours ago

If you exercise your right of withdrawal within the specified period, return costs may be covered, under certain conditions:

For products eligible for return via a parcel point: Maison Pavane covers the return costs.

For products not eligible for return via a parcel point: Maison Pavane arranges and covers the home collection.

Bathroom furniture that has been drilled and/or modified will not be taken back or exchanged, including during the withdrawal period.

If you wish to arrange a home collection for a product that can normally be returned via a parcel point, the costs will be your responsibility. In this case, our Customer Service will let you know the applicable return costs.

If you need help, feel free to contact our Customer Service using the contact form or directly by phone on +33 4 81 07 37 77.