Maison Pavane

You ordered several products on our website and have not received all the items ordered.&#xA0;Don&apos;t worry, if you find yourself in this situation, it means that either:<ul><li style="text-align: justify;">The products ordered did not have the same availability when you placed your order. To check this, refer to your order confirmation and the delivery times shown for each product. If this is the case, you will be notified later when the rest of your order is shipped.&#xA0;</li><li style="text-align: justify;">Your order contains several products and it was most likely sent in several parcels. The carrier will deliver the rest of your order within a few days of receiving the first parcel.</li></ul>If the delivery time has passed and you have not heard from the carrier, you can contact our Customer Service on +33 4 81 07 37 77 or via the contact form, and we will get back to you quickly.&#xA0; Any questions? Feel free to contact us via the contact form, we will be happy to help.

You ordered several products on our website and have not received all the items ordered. Don't worry, if you find yourself in this situation, it means that either:. If the delivery time has passed and you have not heard from the carrier, you can cont

I ordered several products but only received part of my order. What should I do?

Delivery

What payment methods are available?

How do I pay by bank transfer?

When will I be charged for my order?

Can I receive an invoice by post?

How long does it take to receive my refund?

I have a promo code, where do I enter it?

Can I pay with gift vouchers?

How can I pay for my purchases in instalments?

Why was my payment declined?

Payment

What delivery methods does Maison Pavane offer?

Which countries does Maison Pavane deliver to?

What happens when I order several products with different delivery times?

What are the delivery times?

Can I change my delivery date?

Can I change my delivery address?

What happens if nobody is home at the time of delivery?

What should I do if my parcel is damaged on delivery?

Can I order a product and have it delivered to another address?

How can I have my old product taken back at the time of delivery?

Which delivery methods are free?

Why is delivery to my floor charged?

Do you deliver abroad?

I ordered several products but only received part of my order. What should I do?Updated 16 hours ago